![]() ![]() If you cannot get access to any of the things mentioned above, the person has blocked you. If this is the case, you need to search for their usernames to see whether you can access their posts and the number of followers on Instagram. When a person blocks you, the previous chat record vanishes from the app. The person may have blocked you on Instagram #Īnother reason you cannot send a message on Instagram could be that the person you’re wanting to send the message to may have blocked you. Long story short, please check if you have your internet connection enabled before sending a message on Instagram or any social media app for that matter. Obviously, you will end up scratching your head thinking about why you are not being able to send the message until you realize that you haven’t turned on your internet connection. And in a situation like this, you might quickly try to open the app without bothering to turn on the internet connection. You can be in a scenario where you need to quickly send a message on Instagram. Anyone with their phone connected to the Internet can follow the below steps to restore the DM feature to a state where messaging can happen smoothly. And the best thing about these steps is that you don’t have to be tech-savvy to follow these steps. There are several ways by which you can address the issue of the Instagram Direct Messages feature not working. Luckily, it’s not all over when the DM feature is troubling you. ![]() Send the page link to help a customer to choose what they need or decide on a purchase.Fix Instagram Direct Message Not Working # You can create a separate portfolio page with work examples and reviews. Add them on a landing page you to tell your clients about the advantages, stock, sales. The service also has picture, video, price list and other blocks. This step may stimulate a customer to pay right now. Create a landing page with the payments and send the link to it. After clarifying the details and deciding on the item, navigate a user to a payment service. Send the link to it as an answer whenever users ask how to order, or add it in a quick reply. Create a page with the forms to let customers place an order online or request for a call-me-back. Add messaging app links, like WhatsApp or Discord links for this. Chat with them even if you are offline on Instagram. Give them a choice of where to text or call you. But there are messaging apps that have even more features that you clients may be used to. Sure, Instagram DM has a lot of features. Live companies, who are courageous enough to show and admit their failures, get more credit considering they quickly and professionally deal with the queries. Show the engine room of your company from the inside. Respond to their queries "can’t navigate through the link", "the publication is unavailable" and others. Let all your followers watch you deal with their problems. If you’re done with it, make a Direct section where Instagram followers will ask long-standing questions, and reply to all them at a time. You probably answer hundreds of similar Instagram messages like "How much for it?", "Should I pay for delivery?". An Instagram chat participant will get a message notification about a new review, and a delighted review is more likely to encourage them to make a purchase. Anyone from a group chat can go to the author’s page and ensure they are not a bot. Involving feedback in a group discussion gives you certain advantages. ![]() Detailed recommendations in the first person are always trustful for the users who haven’t decided on a purchase. Followers will be exchanging their opinions and experiences, telling about a product’s advantages during live chatting. You can even give links to their pages on marketplaces like Amazon, or any other you use. Make a chat to discuss the items you sell through Instagram.
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